Frequently Asked Questions
Do I need an account to shop?
No. Foundaah Emporium offers full guest checkout. You can browse, add to cart, checkout and pay without creating an account.
What payment methods do you accept?
We accept payments via Moniepoint, which supports debit/credit cards, bank transfer, USSD and mobile wallets.
How long does delivery take?
Orders are typically delivered within 3–7 business days after payment confirmation. We will contact you to coordinate delivery.
How do I know my order is confirmed?
After successful payment, you will see an order confirmation page with your order number. You can also contact us via WhatsApp to confirm.
Can I return an item?
Yes, we have a 7-day returns policy for unworn items in original condition. See our Returns & Refunds page for details.
Are the sizes true to size?
We recommend checking the size description on each product page. For traditional wears, sizes are typically flexible. Contact us for custom measurements.
Do you offer custom orders?
Yes! Contact us via WhatsApp for custom and bespoke orders. Lead times may vary.
Where are you located?
We are at STC-297/298, Favour Line, Utako Ultra Model Market, FCT Abuja.